Built in a chart room, not a call centre
Kiwi Design and Engineering Limited began this practice because vessels were being planned in the wrong room. Convoys were being run from spreadsheets on a sales floor, with nobody looking at a real tide table or an actual line run. Sea Alliance was set up to reverse that. Every plan we issue is drawn at a physical table in the Kwun Tong chart room, with the plot rail above, the buoy rack to the side and the tide slate within arm reach.
The work is deliberately small in scale and heavy in detail. We would rather hold six convoys a season and know each one line by line than claim a hundred and know none. That is why the six desks above are staffed by people who read charts for a living, and why the planning conversation begins with the water rather than the invoice. If you want to understand how a first convoy is laid down, start with the service overview and then open a conversation with the desk.
Our systems design background from the wider company means the plans we draft can also be carried into software when a client asks. We can turn a berth window plan into a shared schedule, a pilot rotation into a live roster and a safety calendar into a reminder set that reaches the right people at the right hour. None of that ever replaces the chart room judgement, but it does make the judgement easier to follow for everyone who is not standing at the table.